1. Introduction
GoExec Ltd is committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
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2. Data We Collect
We may collect:
From Passengers:
• Name
• Contact number
• Email address
• Pickup and drop-off details
• Payment details
From Drivers:
• Licence details
• Vehicle details
• Insurance documentation
• Contact information
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3. Purpose of Processing
Data is collected for:
• Booking administration
• Dispatch and allocation
• Legal compliance with TfL requirements
• Financial record keeping
• Safety and safeguarding
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4. Lawful Basis for Processing
We process data under:
• Contractual necessity (to fulfil bookings)
• Legal obligation (TfL compliance)
• Legitimate interests (business operations)
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5. Data Storage & Security
• Digital records stored securely with password protection
• Access limited to authorised personnel
• WhatsApp Business used for communication only
• Booking records transferred into secure booking log
• Payment data processed via secure payment provider
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6. Data Retention
Booking and driver records will be retained in accordance with TfL statutory requirements.
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7. Data Sharing
Personal data may be shared with:
• Allocated TfL licensed drivers
• TfL (upon lawful request)
• Law enforcement authorities where legally required
We do not sell personal data.
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8. Data Subject Rights
Individuals have the right to:
• Access their data
• Request correction
• Request erasure (where legally permitted)
• Lodge complaint with the Information Commissioner’s Office (ICO)
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9. Policy Review
This policy will be reviewed annually or when legislation changes.